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Interview: The State of Web Video Marketing

Posted on Sunday, January 31, 2010 at 09:05AM by Registered CommenterMichael Kolowich in , , , | Comments1 Comment

Here is the transcript of an interview with DigiNovations’ Michael Kolowich, conducted by James Careless of DV (Digital Video) Magazine for the February 2010 issue.

1) Where does web video stand these days: how much of it are you doing, what is the quality, what are the most common platforms, and so forth?

Very, very close to 100% of the projects that we do today have at least one web video component.  It is by far the most dominant delivery destination we have.  Even when we’re doing TV spots or live events, there is almost always a web version that’s a little longer, more comprehensive, and tailored to web audiences.

We produce everything we do in full, 1920x1080p…even if its principal destination is for the web.  With the technology we now have in cameras and editing systems, there is little cost or performance difference between SD and HD, default to full HD and down-res for the web as needed.  Our principal camera format is XDCAM EX, which we shoot mostly at 30p.

Moving to progressive rather than interlaced video formats has dramatically improved the quality of our encoded material for the web.  We’ve been using Flash Video (with the ON2 codecs) principally, but have recently changed our mix more to H.264 for broader compatibility with mobile devices.

The web video we produce goes everywhere — from YouTube to Facebook on one end of the spectrum to Brightcove-based private internet TV channels integrated into company websites on the other end.

2) Who among your clients is using web video, and how are they using it?

Every single one of our clients is using web video, almost without exception.  That’s not coincidence — we fan the flames quite a bit, encouraging them to think about web distribution for everything.  But more and more clients are coming to us with web video in mind right from the outset.

3) How popular is web video, in terms of your clients?

Web video is popular among clients, but for most of them, their understanding of the possibilities is not terribly sophisticated.  They’re looking for insight, advice, and help.  Many of them are marketing communications pros who’ve just been told, “Get us one of those viral videos on YouTube please.”  They need education about the difference between putting up a video and a smart video marketing program.

4) What challenges exist in producing and serving web video?

Until recently, the biggest challenge in web video was in the many steps required to prepare it, transcode it, upload it, and test it.  The settings in compression software were often obscure and difficult to comprehend.  Much of that has changed in the last year.  The latest versions of NLE’s have a raft of presets that handle the most common cases.  Services like Brightcove and YouTube employ server-side encoding software that will take just about anything you can upload and make it look halfway decent.  Note I said “halfway”, though.  There is still a lot of value to a video professional knowing the ins and outs of compression, because the settings you use for, say, a talking head are radically different from what you might use for a sporting event.  Knowing what kinds of material compresses well or poorly can also influence the choice of shooting style, transitions, and effects for material that’s destined primarily for the web.

5) Is there demand for ‘HD web video’? If so, what challenges does it present compared to regular streaming video?

In most business-to-business video marketing applications, a demand for HD web video per se has not yet developed.  That changes, though, as you get more into consumer markets like fashion or TV programming-on-demand.  The most common platforms we employ, though, make this a non-issue.  The majority of our videos go through Brightcove or YouTube, both of which offer a multi-encoding approach that prepares multiple renditions of each uploaded video (from HD to sub-SD resolutions), detects the viewer’s connection speed, and serves up the appropriate version based on the viewer’s available bandwidth.

6) Where do you expect web video to go in the next year (i.e. what changes and progress)?

Over the next year, we can expect to see more interactivity built into the video stream.  Clickable hot spots, synchronized web page events, sidebar video segments are all coming, which will extend the experience of web video viewing beyond the 16:9 frame and onto the web page that surrounds it.

At the same time, analytics will get a lot more interesting and valuable.  We’ll be able to tell even more about how groups of viewers react to a video segment, second by second, and relate those reactions to commercial calls to action, such as buying a good or signing up for a cause.

And finally, video for mobile devices will start to become more standardized, and therefore more consistently available as a messaging platform for video markers.

I believe these new capabilities will come to full flower just in time for the next presidential campaign, which will kick off just about a year from now.  (I headed the digital media team for the Mitt Romney presidential campaign last time around.)

7) Do you foresee a day when video will be produced solely for the web?

It depends what you mean by the question.  If you mean will projects be developed that are purely web video, it’s already happening.  If you mean web video to the exclusion of all other media, I highly doubt it.  Even if DVD’s go the way of the VHS tape, we’ll be seeing new media that we never even imagined that will make interactive, high-definition web video seem downright primitive.

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Reader Comments (1)

Web video is certainly taking the world by storm and pretty much every business that wants to dominate their markets should be using it in their marketing. Video is the best selling medium and is way more affordable than tv or radio spots and it's more targeted.

-Andrew
June 28, 2010 | Unregistered CommenterWeb Video Advertising

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